Accessibility

What Leadscape aims for

Leadscape wants everyone who uses its portal or this website to be able to read it, find their way around and get things done, whether they use a mouse, a keyboard, a screen reader, zoom or a phone.

The target is level AA of the Web Content Accessibility Guidelines (WCAG), version 2.2. Leadscape checks its work against that target as it builds and changes the product, and this page says plainly where it does not meet it yet.

What is in place

A keyboard is enough. You can sign in, move between pages, move a lead from one stage to the next and write notes without a mouse. Whatever has focus shows a clear orange ring. Each portal page starts with a link that skips straight to its content, and a dialog keeps focus inside it until you close it, then hands it back.

Screen readers. Pages use real headings, landmarks, labeled buttons and labeled form fields. A screen reader announces each step when you move a lead or a meeting by drag, reads out messages such as “Moved to trash”, and gets a written summary of the chart on your dashboard.

Tested on every page. Leadscape scans every page with the axe accessibility checker, in light and in dark, and each page has to pass with no serious or critical problems.

Contrast. Text stands out from its background by a contrast ratio of at least 4.5 to 1, or 3 to 1 for large text, and focus rings and color markers, such as a technician’s color, by at least 3 to 1, in light and in dark. An automated check holds the colors to these limits on every change.

Zoom. You can zoom to 200 percent, or pinch to zoom on a phone; nothing turns zoom off. Pages rearrange to fit a narrow screen instead of making you scroll sideways, and wide views, such as the leads board on a phone and the tables, scroll sideways inside their own box.

Room to tap. On a phone, buttons and links are at least 44 by 44 pixels. Links inside a sentence are the one exception.

More than color. Stages on the leads board carry their names, not only a color, and the chart on your dashboard tells this period from the last one by a solid line and a dashed one, keyed in words.

Signing in. Sign-in works with password managers, and you can paste a code from your authenticator app rather than type it.

Where it falls short

Motion. Leadscape’s pages move: sections rise into place as a page loads and as you scroll, and the landscape on the home page shifts as you scroll. This motion runs even when you set your device to reduce motion. That is Leadscape’s deliberate choice, not an oversight, so the setting will not stop it. If motion makes Leadscape hard to use, say so at the address below.

Reordering leads. To change a lead’s place within a column of the board, you drag it, or with a keyboard you press Space on its Move button, use the arrow keys and press Space again. There is no way to do it with taps or clicks alone yet. Moving a lead to another stage never needs a drag: open the lead and choose the stage.

Short meetings. On the week calendar a half-hour meeting has room for a single line, so its technician shows by color only. A screen reader hears the name, and opening the meeting shows it.

Visit photos. The portal describes photos from a visit only by number, such as “Photo 1 from the visit”, because it cannot tell what they show.

Text size. Leadscape sets text sizes in pixels, so a browser setting that changes only the default text size may not make them larger. Zoom always does.

Report a problem

If something in Leadscape is hard to use, write to jonathannave75@gmail.com. Say which page you were on and what happened, and you will get a reply within a few business days.